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Concierge
Contact the Solesca team from inside the app.
Use Concierge for questions, bug reports, feature requests, or help with your plan.
Send a request
Click the Concierge bell beside your organization name in the navigation, or Concierge request at the top right of the editor.
Type your message under How can we be of service? and click Send. Include what you were trying to do and what happened. A request sent from the editor includes the design context so the team can help.
The drawer keeps an unsent draft when you close it. If sending fails, your message and attachments remain available so you can try again.
Attach an image
Upload images adds images from your computer. Capture screenshot asks your browser for permission to capture a tab or screen. Check the selected source before sharing it.
Review the thumbnails and use Remove to discard an attachment before sending.
Requests from settings
Actions such as Change your plan in Billing, terrain access requests, and API access requests can open Concierge with a topic and starting message. Review the message, add the details you need, and send it.
Still stuck?
A person at Solesca answers every message.